Shipping is FREE on all orders to customers within the contiguous United States.
We don't want to mess around with fine print and extra charges, we
like things to be simple and easy.
Want to know about our Returns Policy? Read more HERE.
Order Confirmation:
As soon as you place your order you will receive an order confirmation
e-mail. This means that we have received your order in our system and
pre-authorized your credit card for the purchase.
As soon as we receive your order we automatically check to confirm that
your order is in stock and available for shipment. If your item
is on back-order or unavailable we will void the pre-authorization and
reach out to you via e-mail to see if alternate arrangements can be
made.
Order Shipment:
If your order is in stock, we will promptly process charges to your credit card and fulfill your order. You'll receive shipping confirmation within 24 hours of carrier notification, sent directly to your provided email address. Please allow up to 10 days for a tracking number in some cases. (This is free shipping after all)
We don't want to mess around with fine print and extra charges, we
like things to be simple and easy.
Want to know about our Returns Policy? Read more HERE.
Order Confirmation:
As soon as you place your order you will receive an order confirmation
e-mail. This means that we have received your order in our system and
pre-authorized your credit card for the purchase.
As soon as we receive your order we automatically check to confirm that
your order is in stock and available for shipment. If your item
is on back-order or unavailable we will void the pre-authorization and
reach out to you via e-mail to see if alternate arrangements can be
made.
Order Shipment:
If your order is in stock, we will promptly process charges to your credit card and fulfill your order. You'll receive shipping confirmation within 24 hours of carrier notification, sent directly to your provided email address. Please allow up to 10 days for a tracking number in some cases. (This is free shipping after all)
International Orders:
Please be aware that our products are made specifically for the USA market. Our products have generally not been certified for use with other
countries electrical safety standards but all of our products are certified
to USA standards.
We will happily ship our fantastic products to international customers.
Due to the extremely wide variety of product dimensions we will provide
an up to date shipping price quote for you on request.
If you are happy with our shipping quote we will prepare an order and
payment though our ultra secure online payment gateway.
Damages:
Please inspect the packaging of your item(s) when they arrive, if you
notice any damage you should make note of it when signing for delivery
or do not agree to accept the delivery.
If you do accept delivery you are required to immediately take photos
using your smart phone or camera of the damaged packaging or
products inside the packaging.
If your item(s) do arrive damaged, please send photos to info@rooftopritz.com, then visit our Returns page and create your return claim online.